As a customer of Vsoundbox you have certain rights during and after the warranty period.
You are entitled to a proper product. The product must conform to what you can reasonably expect from this product. A product whose warranty has not expired, shall meet what you can expect in normal use.
If you have purchased a product from Vsoundbox and the product does not meet the expectations you have as a consumer, Vsoundbox is liable. This means that Vsoundbox is legally obligated to provide a reliable product. If your expectations were wrong, too high or unrealistic, and the product is defective, Vsoundbox is obviously not liable.
Compensation and personal injury
If Vsoundbox sells you a defective product, you can legally claim Vsoundbox liable for the defective product. You have done business with Vsoundbox. Vsoundbox complies with all legal obligations mandatory in Europe for liability when selling products.
If you have suffered damage provided by a defective product by Vsoundbox and you want to claim that damage, then you should well document the cause and result of that damage. In other words, the relationship between the defect and the damage must always be demonstrated. A mere receipt of a glass table because Vsoundbox was used, is not sufficient. You are also required to limit the damage as much as possible. Confer with Vsoundbox about how you deal with an incident, can avoid a lot of misunderstanding and unpleasant emotions.